1. Eligibility for Return

We accept returns only under the following conditions:

  • Product is damaged during delivery
  • Wrong product delivered
  • Product is defective

2. Return Timeframe

  • You must request a return within 3 days of receiving the product.

3. Conditions for Return

  • Product must be unused
  • Must be in original packaging
  • Must include proof of purchase (invoice or order confirmation)

4. Non-Returnable Items

  • Used products
  • Products damaged due to misuse
  • Items without original packaging

5. Refund Process

  • Refunds are processed after product inspection
  • Refund may be issued via cash, mobile banking, or original payment method
  • Processing time: 3–7 business days